Privacy Policy

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Effective Date: 01.01.2025.

Welcome to Longevity Retreats Croatia ("we", "our", or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website: www.longevityretreatscroatia.com.

We comply with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and any applicable data protection laws.

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1. Who We Are

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Longevity Retreats Croatia
Website: www.longevityretreatscroatia.com
Email: info@longevityretreatscroatia.com

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2. What Data We Collect

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We may collect and process the following types of personal data:

• Identification and Contact Data: Name, email address, phone number (e.g., through contact forms or booking inquiries).

• Technical Data: IP address, browser type, device info, operating system, referring URLs.

• Usage Data: Information on how you interact with our site (pages visited, time spent, clicks).

• Marketing Data: Preferences regarding newsletters or promotional content (only with your explicit consent).

• Cookies and Similar Technologies: See our [Cookie Policy] for details.

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3. How We Use Your Data

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We process your personal data for the following purposes:

• To respond to your inquiries and provide requested services

• To manage bookings and communication

• To send you updates or marketing communications (only with your consent)

• To improve our website functionality and user experience

• To comply with legal obligations

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4. Legal Bases for Processing (GDPR)

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Under the GDPR, we rely on the following lawful bases to process your data:

• Consent – when you have given explicit permission (e.g., subscribing to a newsletter).

• Contract – where processing is necessary for booking or service agreements.

• Legal Obligation – to comply with legal or regulatory requirements.

• Legitimate Interests – for internal business purposes, provided your rights and freedoms are not overridden.

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5. Data Sharing

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We do not sell or rent your data. We may share it with:

• Service providers (e.g., website hosting, email platforms) under strict confidentiality agreements

• Legal authorities when required by law

All third-party service providers are GDPR-compliant and only process data on our instructions.

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6. International Data Transfers

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If your data is transferred outside the European Economic Area (EEA), we ensure adequate protection through standard contractual clauses or other lawful mechanisms.

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7. Data Retention

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We retain your personal data only as long as necessary for the purposes for which it was collected, including legal or accounting requirements.

 

8. Your GDPR Rights

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Under GDPR, you have the right to:

• Access the personal data we hold about you

• Correct inaccuracies

• Request deletion (the "right to be forgotten")

• Restrict processing

• Object to processing

• Request data portability

• Withdraw consent at any time (without affecting past processing)

• Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at: [Insert Contact Email]

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9. Cookie Policy

We use cookies to personalize your experience and improve website performance.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help remember your preferences, improve loading speed, and track analytics.

Types of Cookies We Use:

• Essential Cookies: Necessary for site functionality (e.g. booking form or contact submissions)

• Performance Cookies: Help us understand how users interact with our site (e.g. via Google Analytics)

• Functionality Cookies: Remember choices you make (e.g. preferred language)

• Marketing Cookies: Used to deliver ads and promotions that are more relevant to you (only with consent)

Cookie Consent

When you visit our site, a cookie banner will request your consent to use non-essential cookies. You may:

• Accept all cookies

• Reject non-essential cookies

• Customize your preferences

You can also manage or delete cookies via your browser settings at any time.

Third-Party Cookies

We may use third-party services (like Google Analytics, Facebook Pixel) which also place cookies. These providers have their own privacy policies.

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10. Changes to This Policy

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We may update this Privacy Policy occasionally. We encourage you to review it periodically. Changes will be posted on this page with an updated "Effective Date."

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11. Contact Us

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If you have any questions or concerns about this Privacy Policy or your data, please contact:

Longevity Retreats Croatia
Email: info@longevityretreatscroatia.com
Website: www.longevityretreatscroatia.com

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